Hello! I hope you’re having a successful start to 2015. 2014 was a great year for TransVault, we saw a sharp increase in customer demand and partner migration business generated, resulting in continued revenue growth and enriched product capability. I want to share with you the trends we saw in the marketplace and some of the things we did as a company to keep pace with our rapidly changing environment...
State of the Market
I view the fresh enquiries that come directly into TransVault, and the new projects our partners engage in, as a barometer of what’s going on in the email archiving market.
Already, at the start of 2015, we have a view of over 600 organizations planning for migration, with the following trends:
- 45% planning to migrate to a Microsoft solution
- An increased average project size - currently up to 29TBs/5,000 users
- A sharp increase in PST migration projects
It hasn't come as a great surprise that Microsoft’s cloud is taking a strong foothold in the enterprise space - a trend that has sparked a lot of activity within TransVault (I will elaborate on this point later).
A further measure of Microsoft’s cloud success is shown by looking at migrations activity outside the US. During 2014 we saw Office 365 data centers open in Australia and Japan, which translated to growing migration business in Asia-Pacific - more than doubling the quantity of archive data we moved to Microsoft compared to previous years.
As for PST migrations projects, it seems that businesses are now seeking to unlock the benefits of moving ALL their legacy data to the cloud. January proved to be a heavy month for PST migration enquiries and we look forward to great success with TransVault Insight this year as a result. More to come on this in the next few months.
2014 was also great year for our partnership with leading archive vendor Symantec, with year-on-year growth in data volumes migrated to Enterprise Vault archives. Our company has always had a very strong and successful relationship with Symantec Consulting Services and they have excelled in supporting large corporates through data management infrastructure change, scooping our award for Partner Service Excellence.
TransVault Migrator continues to mature into its role as the industry-leading email archive migration product, implemented in a thousand different customer environments. With its 25th major release currently in development, Migrator supports the widest array of migration routes available and now features built-in Advanced Shortcut Management that takes process automation to new levels.
June 2014 saw us bring a new product to market, TransVault Sprint. With cloud-based archive offerings now driving migration decisions for so many organizations, seemingly growing at an exponential rate, there is demand for easier, less labor-intensive ways to deliver those migrations. The issue here is that so many customers have infrastructure and data complexities that introduce risk. Working with the world’s most widely used archive migration engine is the best way to safeguard a migration, and with Sprint we can power that migration at a lower cost and with better options for user involvement.
Sprint’s slick, guided-user-interface drives the migration down a track that further reduces risk and complexity and encourages greater involvement of the customers own IT staff. Taking this option of an Assisted Migration rather than a Managed Migration reduces project costs, and there is the safeguard of knowing that a TransVault partner can engage if unforeseen issues arise.
Sprint V2, released in November, added an EV destination connector, enabling EV System Admins to migrate their archives between different EV systems, domains and versions. V3, expected in March this year, will see a new source connector added to Sprint’s portfolio – again, more on this soon.
Future Market Developments
Microsoft’s Office 365 announcement in September, snappily entitled “Preserve BCC and expanded distribution group recipients for eDiscovery”, signposted an intent that is going to drive massive change in the email archiving marketplace. Microsoft has effectively introduced a new model in Office 365 for handling email compliance going forwards.
Great. But this is of limited use for organizations with a backlog of emails stored in 'old-style' journal archives. As the two models are incompatible, these organizations would still be faced with many years of having to search/discover in multiple locations. This is surely not an attractive option.
TransVault TimeMachine, announced in October, is the result of work with Microsoft and a prestigious London-based Office 365 customer whose retail outlets are present in almost every UK high street. The project involves the extraction of compliant copies of emails from their legacy HP/Autonomy archive and injection of carefully structured copies into their cloud service. The net result for this company’s eDiscovery purposes is that it will look like they’ve been using Office 365 legal retention for up to ten years, when in fact it’s only been available for four months!
The TimeMachine option will eventually be implemented across all of the archives we support and provide output both over-the-wire to Office 365 or via drive shipping. This feature, in combination with Microsoft's significant new capabilities in extended multi-mailbox search, legal hold and discovery tools, is going to provide confidence in choosing Office 365 as the future repository of both user and legal email archives.
In short, it will chip away at the arguments that an expensive and separate on-premise or cloud-based compliance archive is a requirement for good corporate governance.
For anyone with a particular interest in these matters, I recommend a session at the forthcoming Microsoft Ignite event in May, where a TransVault customer discusses building out eDiscovery within Office 365 (http://j.mp/1Dts8jr). TransVault is sponsoring this event, please come over to talk with us if you are attending.
We’re also sponsoring the British Legal Technology Forum in London on March 17th – another great event at which to talk to us about journal archive migrations using the TimeMachine.
State of Our Company
During 2014, the number of active migration projects in progress rarely dipped below 300. Managing support for the 50 or so partner consulting teams running these projects at any one time has required a sea-change in our internal processes. Central to that has been the implementation of the TransVault Support Help Center, now approaching its first anniversary.
Based on a hosted offering from Zendesk, this system not only allows our staff (based in 5 support locations) to collaborate effectively to solve project issues, it also automates the gathering of information and opinions about our services seen from you, our partners.
Further collaboration between the whole of TransVault is supported by an outstanding hosted service from Atlassian called Confluence, and partner and customer relationships will be managed through Microsoft Dynamics CRM going forwards.
These investments have enabled TransVault staff to service more partners and customer projects throughout 2014. This year will see our company grow to beyond 50, as the opportunities multiply to implement Sprint migrations in the mid-market, and as journal archive migrations become commonplace whilst moves to cloud solutions intensifies.
I’m extremely proud of everything that TransVault and its implementation partners have achieved recently and look forward to building on these successes as 2015 progresses.